Excellence in Every Cup: An Interview with Kopikhu’s Veteran Barista

What is the secret behind a "Best Restaurant" award from Tourism Johor? For Kopikhu, it begins with the water used in their coffee.

Through a strategic partnership with BICA Coffee Bar, Panaxy’s authorized partner, Kopikhu integrated the Panaxy Premium Food Series (PFS 10-250) into their operations. This transition, guided by 12-year barista veteran Muhamad Hazim Hashim, has redefined their quality standards and operational efficiency.

Muhamad Hazim Hashim, a barista with 12 years of industry experience, knows that water quality is the most critical ingredient in any beverage.

Why Good Quality Water Filter Matters

Before upgrading their system, Kopikhu faced significant challenges with standard filters that led to frequent machine damage and high repair costs. By switching to Panaxy, they moved from "crisis management" to "award-winning consistency".

Interview Highlights: A Barista’s Perspective

The Role of Expert Partnership

Hazim credits BICA Coffee Bar for their role in this transformation. BICA did not just sell a filter; they provided the mentorship and technical guidance necessary to optimize coffee production. Hazim states, "Without BICA, we are nothing".

Sensory and Quality Improvements

Since implementing the Panaxy PFS system, Hazim reports that the coffee is "more fresh" and the quality is "totally different" compared to previous standard filtration.

Industry Implications

For high-end cafes, the synergy between a professional filtration system and expert technical support (like BICA) is the key to maintaining consistent flavor profiles that win tourism awards.

Conclusion - Good Water, Choose Panaxy

Kopikhu’s success is a testament to the fact that when you invest in the right water technology, the results are tasted in every cup.

FAQ

1. Who is the barista at Kopikhu?

Muhamad Hazim Hashim is the featured barista with 12 years of professional experience

2. What award did Kopikhu receive?

The cafe received the Anugerah Johor Best Restaurant award from Tourism Johor.

3. Which Panaxy model does Kopikhu use?

Kopikhu uses the Panaxy Premium Food Series (PFS 10-250) specifically for their coffee brewing, with scale inhibitor, helps to prevent scaling in coffee machine.